Case facts
- Client
- Motley
- Business type
- Restaurant
- Assignment
- Concept, menu, roles and workflows
- Services
- Concept development, menu development and operational optimisation
The challenge
The concept, menu and team collaboration needed to be brought together in one clear, workable operating model.
A clearer direction and allocation of responsibilities were needed so that team members knew who was accountable for each part of the operation.
What we implemented
Gastroplan refined the restaurant's concept and menu and reviewed its key working processes.
The work included:
- Refining the restaurant's concept.
- Adapting the menu.
- Defining clearer roles and responsibilities.
- Optimising workflows.
- Creating better alignment between the concept and day-to-day execution.
Highlighted result
The result
Motley achieved clearer alignment across its concept, menu and operations.
The clearer division of responsibilities created a stronger foundation for a more predictable working day, with employees working towards the same goals. The restaurant also gained coverage in Politiken.
